Legal

    Terms of Service

    These Terms of Service govern the relationship between Swaptune and its clients for services offered through its platform. By using our services, you accept these terms in their entirety.

    1. Definitions

    • Swaptune: The company offering engine calibration and file management services through its platform.
    • Client: Any individual or legal entity using the services offered by Swaptune.
    • Credit: Monetary unit used on the Swaptune platform, where 1 credit = 1 modified file.

    2. Services Offered

    Swaptune offers:

    • Engine calibration file modifications
    • Access to a secure platform for file exchange

    Services are exclusively digital and irrevocable once executed.

    3. Pricing and Payments

    • Payments must be made in advance and in full before service execution.
    • Prices are indicated in euros (€) and may be modified without prior notice.
    • Credits are added to the client's account upon receipt of payment and are non-refundable.

    For bank transfer payments, please use the following details:

    IBAN: BE05 9501 3619 2375

    SWIFT/BIC: CTBKBEBXXXX

    Reference: Your order number

    Proof of payment can be sent to accounting@swaptune.eu to expedite processing.

    4. No Warranty and Liability

    • Swaptune offers no warranty on services provided.
    • Clients must ensure their vehicle is compatible with calibration before any request.
    • Swaptune disclaims all liability regarding vehicles, as we do not have the ability to test them directly.
    • Clients are solely responsible for the consequences of modifications made to their vehicles.

    5. Orders and Cancellations

    • Once an order is placed and payment is made, it cannot be cancelled or modified.
    • Unused credits are non-refundable.

    6. Confidentiality and Security

    Swaptune uses encryption systems to ensure the security of diagnostic data and modified files.

    • Tools are automatically updated to ensure optimal operation.
    • Files are encrypted to protect client data.

    7. Client Obligations

    • Provide complete and accurate information when creating accounts and orders.
    • Comply with the terms of these Terms of Service.
    • Ensure all requested modifications comply with local laws and regulations.

    8. Intellectual Property

    All content, tools, software, and services offered by Swaptune are protected by intellectual property rights. Any unauthorized reproduction, modification, or distribution is strictly prohibited.

    9. Force Majeure

    Swaptune cannot be held liable for delays or non-performance resulting from force majeure (natural disasters, technical failures, etc.).

    10. Disputes and Applicable Law

    • These Terms of Service are governed by Belgian law.
    • In case of dispute, parties agree to seek an amicable solution before any legal action.
    • Failing amicable agreement, the competent courts shall be those of Brussels, Belgium.

    11. Modifications to Terms

    Swaptune reserves the right to modify these Terms of Service at any time. Clients will be informed of any significant changes via the platform or by email.

    For any questions or clarification regarding our services or terms, please contact us at: info@swaptune.eu

    Legal Notice

    1. Business Identification

    Business Name: Swaptune

    Owner: Ludovic Bievez

    Legal Form: Sole Proprietorship (Entreprise individuelle)

    VAT Number: BE0741902817

    Address: Guido Gezellestraat 21, 1702 Grand-Bigard, Belgium

    Email: info@swaptune.eu

    Phone: +32 2 808 05 95

    2. Website Hosting

    This website is built and hosted using:

    Platform: Vercel

    Website: https://vercel.com

    Backend Infrastructure: Supabase

    Website: https://supabase.com

    Partner Portal Host: One.com

    Address: Kalvebod Brygge 24, 1560 Copenhagen, Denmark

    Phone: +45 70 70 70 70

    Website: https://www.one.com

    3. Intellectual Property

    All content on this site (texts, images, logos, videos, etc.) is protected by copyright and/or intellectual property rights owned by Ludovic Bievez. Any reproduction, distribution, modification, or exploitation, even partial, of content without prior written authorization is strictly prohibited.

    4. Personal Data

    Personal data collected on this site is processed in accordance with our Privacy Policy.

    For any questions regarding your personal data or to exercise your rights (access, rectification, deletion), please contact us at: info@swaptune.eu

    5. Liability

    Swaptune strives to provide accurate and up-to-date information on its website. However, we cannot guarantee the accuracy, completeness, or relevance of the information published.

    Swaptune cannot be held liable for direct or indirect damages resulting from the use of this site or its services.

    6. Applicable Law and Jurisdiction

    This legal notice is governed by Belgian law. In case of dispute, the competent courts are those of the place of residence of Ludovic Bievez.